Retail eBook
Modern MFA For Retail’s Hybrid Workforce
Modern retail organizations are moving data to the cloud while still accessing on-premises applications....
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Published: Feb 24, 2023
Published: Dec 20, 2022
Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation
Many businesses start their digital transformation journey by making changes to just one or two departments or teams, in a siloed way. But the real magic...
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Published: Dec 20, 2022
The case for proactive customer service: Five capabilities to intelligently prevent disruption and provide consistent service experiences
Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. But to...
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Published: Feb 24, 2023
Two-Factor Authentication Evaluation Guide
In this guide, you will learn how to evaluate a solution based on:
Security Impact - Does the solution reduce risks, and can it provide visibility...
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Published: Dec 20, 2022
The New World of Digital Workplace Services
What if you could rapidly digitise key employee processes to better engage and delight your employees, even as their expectations continue to rise? That’s...
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Published: Mar 09, 2023
Red Hat Satellite Helps Enterprise Organizations Optimize Infrastructure with Automation Tools
Digital applications and digital transformation are driving IT infrastructure and operations teams to deliver business-critical services for customers...
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Published: Dec 20, 2022
Customer Experience: Best practices for connecting customer service resources
Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your contact...
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Published: Feb 13, 2023
Raising the Bar for Web Application and API Security Solutions
Securing the web applications and APIs that underpin cloud architectures is a challenge for security professionals—the technology is continually...
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Published: Feb 24, 2023
Trusted Access Report
As global conflicts spill into the digital realm, protecting people through to the enterprise is increasingly urgent.
In the Duo 2022 Trusted Access...
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Published: Feb 13, 2023
Container Security 101: Understanding the basics of securing containers
Containers are quickly becoming an essential part of many IT development environments, but their popularity has come at the expense of securing the applications...
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Published: Dec 20, 2022
The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term loyalty? Learn why top brands are connecting people...
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Published: Feb 23, 2023
Cyber Risk Commands C-suite's Focus: The State of Email Security 2023
As companies grow more skittish over rising economic volatility and intensifying geopolitical tensions, a more conservative approach has spread to all...
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Published: Dec 20, 2022
Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need to work together, across the front, middle and back...
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Published: Mar 09, 2023
Red Hat Smart Management
As enterprises move to hybrid and multicloud environments, the complexity of managing these environments has increased. Some of the key challenges customers...
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