IT Management Whitepapers

IBM WP: Why Flex System is Best Blade Solution on Market

For many customers, the integration and built-in expertise of PureFlex System offerings can save time and money and produce superior results. But other...

Online insurance company automates response

As an online insurance company, online interaction with policy holders via Web portal and email is “mission-critical”. This whitepaper...

7 Signs You Need Advanced Analytics for Salesforce.com (or any CRM)

Discover seven indications that you need advanced analytics for your CRM application and why they matter. Learn about common CRM data analysis pain points...

10 Business Questions That Drive Your BI Technology Requirements

Choosing a superior BI solution is not easy. After a while everything sounds the same. Use this guide to cut through the BI buzzwords and start creating...

HR and Service Management: The Crossroad to Success

HR and IT departments are being asked to evolve - they must move from being just a support function to becoming business enablers. They must also maintain...

A Rational Approach to Integration Testing

Developers must deliver high-quality applications while limiting their testing expenses. In this challenging environment, a combination of automated integration...

A Day in the Life of an IAM Program Manager

Understand who has access to what applications and data resources and make more intelligent access decisions based on identity context. Centrally...

Six Tips For Putting Your CRM Into Overdrive

CRM is a critical tool for organizations looking to build extraordinary customer relationships. However, if the CRM system is only deployed to a single...

Managing the Consumerization of IT: Mobile Access for the BYOD World

Welcome to the new world of technology, where personal devices deliver a superior experience to business systems. It’s no coincidence that a recent...

Goodbye Manual Processes, Hello Productivity

Learn how automation is the key to saving time and boosting satisfaction. This eBook, “Accelerate Service Delivery with Automation,”...

IBM index reveals key indicators of business continuity exposure and maturity

Since its launch in 2011, the IBM Business Continuity Index has been completed by organizations all over the world, enabling them to rate the performance...

Hyper-Converged Infrastructure in the Modern Enterprise: Hyperconverged Infrastructure Use Cases

Hyperconverged Infrastructure is a technology growing in popularity, even as people struggle to figure out exactly what it can do, what it can’t...

The Fourth-Generation Service Desk, And Why It's a Mandate Today

Over the past 15 years, we’ve seen generations of service management platforms come and go—but many critical limitations persist. Consequently,...

Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Center

Prior to server virtualization, IT landscapes were plagued by server sprawl and underutilized capacity, which were brought on by data growth and the one-application,...

IT Management

IBM WP: Why Flex System is Best Blade Solution on Market

Online insurance company automates response

7 Signs You Need Advanced Analytics for Salesforce.com (or any CRM)

10 Business Questions That Drive Your BI Technology Requirements

HR and Service Management: The Crossroad to Success

A Rational Approach to Integration Testing

A Day in the Life of an IAM Program Manager

Six Tips For Putting Your CRM Into Overdrive

Managing the Consumerization of IT: Mobile Access for the BYOD World

Goodbye Manual Processes, Hello Productivity

IBM index reveals key indicators of business continuity exposure and maturity

Hyper-Converged Infrastructure in the Modern Enterprise: Hyperconverged Infrastructure Use Cases

The Fourth-Generation Service Desk, And Why It's a Mandate Today

Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Center

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