Trusted Access Report
As global conflicts spill into the digital realm, protecting people through to the enterprise is increasingly urgent.
In the Duo 2022 Trusted Access...
View More
Published: Feb 24, 2023
Published: Dec 20, 2022
ITSM Pro: Beyond out-of-the-box
Deliver an AI-powered employee experience across any system with Automation Engine.
IT organizations already find it difficult to keep pace with demand....
View More
Published: Dec 20, 2022
The case for proactive customer service: Five capabilities to intelligently prevent disruption and provide consistent service experiences
Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. But to...
View More
Published: Jan 11, 2023
The biggest supply chain challenges – How the EY-Microsoft Alliance can help solve them
Today, supply chain disruptions are everywhere. Inbound, securing raw materials, parts and products can be slow, expensive and unreliable. Outbound, it’s...
View More
Published: Feb 13, 2023
Container Security 101: Understanding the basics of securing containers
Containers are quickly becoming an essential part of many IT development environments, but their popularity has come at the expense of securing the applications...
View More
Published: Feb 06, 2023
Business Applications - Dynamics 365 Sales
Every great journey needs a purpose. A leading UK bank Group is dedicated to creating a sustainable inclusive future for people & businesses in...
View More
Published: Dec 20, 2022
The Rise of the Employee Experience Platform (Out of Cycle - Bersin Report)
With 81% of employees feeling burned out, employee experience is now a CEO-level issue. So, how can you make work easier and more productive for everyone?...
View More
Published: Feb 09, 2023
The Total Economic Impact™ Of Red Hat OpenShift Cloud Services
Modern-day companies are expected to have the capabilities, skills, and tools to support evolving customer demand. As a result, development organization...
View More
Published: Dec 20, 2022
Why stellar IT services start with automated infrastructure visibility
To deliver IT services with speed, consistency and accuracy, you need complete visibility across your infrastructure. Read this ebook to learn how you...
View More
Published: Jan 18, 2023
AI in Fintech: Driving innovation, inclusion and impact (in collaboration with Finovate)
Artificial intelligence is more than just the latest buzzword – using AI has a meaningful impact on decisions across the entire customer lifecycle....
View More
Published: Dec 20, 2022
Customer Experience: Best practices for connecting customer service resources
Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your contact...
View More
Published: Mar 08, 2023
Interested in using IoT to improve your business?
IoT is fast becoming the go-to approach for elevating businesses to their next level of efficiency, profitability and ultimately customer service. ...
View More
Published: Mar 17, 2023
Architecting Your Multi-Cloud Environment
Businesses are developing new software and modernizing existing applications to support their digital transformation initiatives. Architecting a cloud...
View More
Published: Feb 24, 2023
Two-Factor Authentication Evaluation Guide
In this guide, you will learn how to evaluate a solution based on:
Security Impact - Does the solution reduce risks, and can it provide visibility...
View More
