GBS on Now - Make work flow across the silos

Published by ServiceNow

Today, there is a need to re-imagine the role of delivery structures within the enterprise. A new global business services (GBS) delivery model is emerging: the Center Office. Read how this operating model improves agility, quality, and speed by leveraging enterprise-wide data and bringing together cross-functional teams to deliver end to end services. It also delivers cross-functional capabilities such as automation, analytics, and continuous improvements, while enabling employee experience.

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